Last updated: 2 July 2026
Welcome
At JULS Art & School, your trust means a great deal to us.
Whether you contact us about a handmade piece of jewellery, enquire about a custom design, or book one of our creative workshops, we are committed to protecting your personal information and handling it with care, transparency and respect.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or communicate with us.
We process personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and all applicable Greek data protection legislation.
By using this website, you acknowledge that you have read this Privacy Policy.
1. What we are
JULS Art & School is the data controller responsible for processing the personal information collected through this website.
Business Name
JULS Art & School
Location
Agia Marina, Chania
Crete, Greece
Telephone
+30 694 553 4159
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us using the details above.
2. What Information We Collect
We only collect personal information that you voluntarily provide or that is collected automatically for website performance and security.
Depending on how you interact with our website, we may collect:
Information You Provide;
• Your name
• Your email address
• Information contained in your message
• Photographs, sketches or reference images that you voluntarily upload
• Information relating to a custom jewellery request
Information Collected Automatically;
When you visit our website, certain technical information may be collected automatically through Google Analytics, including:
• Browser type
• Device type
• Operating system
• IP address (where applicable)
• Pages visited
• Time spent on the website
• General website usage statistics
This information helps us improve the performance and usability of our website.
3. How We Use Your Information
We use your personal information only for legitimate business purposes.
These purposes include:
• Responding to your enquiries
• Discussing handmade jewellery and custom jewellery requests
• Providing information about our workshops
• Responding to customer support requests
• Improving our website through anonymous website analytics
• Complying with legal obligations
We never sell your personal information.
We never use your information for unsolicited marketing.
We only collect information that is relevant to your enquiry.
4. Contact Form
If you contact us using the Contact Form on this website, the information you provide is used solely to respond to your enquiry.
We ask only for the information necessary to communicate with you.
Submitting a Contact Form does not automatically subscribe you to newsletters or marketing communications.
5. Custom Jewelry Enquiries
When requesting a custom-made piece of jewellery, you may choose to provide:
• photographs
• sketches
• inspiration boards
• colour references
• measurements
• descriptions of your preferred design
These materials are used exclusively to discuss your request, prepare quotations and create your custom jewellery.
We treat all customer reference materials as confidential.
6. Reference Images
Customers sometimes provide photographs of jewellery they admire as inspiration.
These reference images are used solely to better understand the customer’s preferred style, colours, shapes or overall design direction.
JULS Art & School creates original handmade jewellery.
We do not intentionally reproduce copyrighted designs or create exact replicas of another artist’s, designer’s or brand’s work.
If a requested design appears to infringe intellectual property rights, we reserve the right to decline the order.
7. Uploaded Images
Photographs and files uploaded through our website remain the property of the customer.
They are used only for the purpose of:
• discussing your enquiry
• preparing a quotation
• designing your custom jewellery
They are never sold, shared or published without your permission.
8. Workshop Bookings
Workshop bookings are managed through Setmore, an independent third-party booking platform.
When you choose to book a workshop, you will be redirected to Setmore, where your personal information is processed in accordance with Setmore’s own Privacy Policy and Terms of Service.
We encourage you to review Setmore’s Privacy Policy before providing your personal information through their booking platform.
9. WhatsApp Communication
If you choose to contact us through WhatsApp, your communication is also subject to WhatsApp’s own Privacy Policy.
We use your contact details solely to respond to your enquiry, discuss your request or provide customer support.
10. Google Analytics and Cookies
Our website uses Google Analytics to help us better understand how visitors interact with our website and how we can improve their experience.
Google Analytics may collect information such as:
This information is collected in aggregate form and helps us improve our website and services.
Our website may also use cookies that are necessary for website functionality and performance.
For more information, please refer to our Cookie Policy.
11. Sharing Your Information
We value your privacy and do not sell, rent or trade your personal information.
We may share your information only when necessary:
All third-party service providers are expected to handle personal information responsibly and in accordance with applicable data protection laws.
12. International Data Transfer
Some of the third-party services we use, including Google, WhatsApp and Setmore, may process personal information outside the European Economic Area (EEA).
Where such transfers occur, appropriate safeguards are applied in accordance with the GDPR to protect your personal information.
13. Children's Privacy
Some of our creative workshops are designed for children.
Bookings and all communication relating to children’s workshops must be made by a parent or legal guardian.
We do not knowingly collect personal information directly from children without appropriate parental or legal guardian consent.
If you believe that personal information relating to a child has been provided without appropriate consent, please contact us and we will take appropriate action.
14.Publication of Custom Jewelry
From time to time, we may photograph completed custom-made jewellery as examples of our craftsmanship.
Photographs of custom orders will only be published with the customer’s permission.
Unless explicitly agreed otherwise, we will never publish a customer’s personal information together with photographs of their custom jewellery.
15. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
To exercise any of these rights, please contact us using the contact details provided below.
16. Data Security
We take the security of your personal information seriously.
Appropriate technical and organisational measures are implemented to help protect personal information against unauthorised access, disclosure, alteration, misuse or loss.
Although no method of electronic transmission or storage can be guaranteed to be completely secure, we continuously work to maintain appropriate security standards.
17. Contact Us
If you have any questions about this Privacy Policy or how your personal information is processed, please contact us.
JULS Art & School
Agia Marina
Chania, Crete
Greece
Telephone
+30 694 553 4159
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or website functionality.
The most recent version will always be available on this page.
Please review this page periodically to stay informed about how we protect your personal information.